mm388 Terms & Conditions

This page sets out the terms and conditions that all members using the mm388 platform must follow.

Last updated: 29 October 2026

1. Introduction and Agreement

Last updated: 29 October 2026

These terms and conditions ("Agreement") form a legally binding agreement between the individual ("Member" or "you") using the mm388 platform ("Service") and mm388 ("we").

By accessing the mm388 platform, registering an account, or participating in any game, you are considered to have read, understood, and fully agreed to these terms and conditions. If you do not agree with any part of these terms, you must not use the Service.

This Service is available to users aged 21+ only. We reserve the right to verify your age at any time. All funds in an account opened with false information may be frozen.

2. Account Registration and Management

2.1 Eligibility to Register

Must be 21 years of age or older.
Must be resident in a country where this Service is accessible.
Personal information provided must be accurate and complete.
Only one account per person is permitted. If multiple accounts are found, we reserve the right to take appropriate action.

2.2 Your Account Security Responsibilities

You are responsible for keeping your username and password confidential. We are not liable for any losses arising from use by a third party. If you notice any suspicious activity, contact us immediately.

2.3 Account Suspension and Closure

We may suspend or close an account at our own discretion without notice in the following circumstances—

When these terms and conditions are violated
When fraudulent activity or bonus abuse is detected
When legal restrictions imposed by national law arise in the delivery of our services
When there is suspicion of duplicate play from the same IP address

3. Deposit and Withdrawal Policy

3.1 Deposit

Deposit methods available at mm388 are KBZPay, Wave Money, AYA Pay, and Bank Transfer. The minimum deposit amount is 5,000 Ks. Once a deposit is accepted, your account balance will be updated immediately.

When making a deposit, please enter the correct payment details.
Deposits from a third party's bank account or payment service are not permitted.
If you notice any issues with amounts or payment discrepancies, please notify us immediately via Live Chat.

3.2 Withdrawal

The minimum withdrawal amount is 20,000 Ks. Withdrawals can only be made using the same payment method used for the deposit. Withdrawals are normally completed within 5 to 30 minutes.

Funds that include a bonus cannot be withdrawn before the wagering requirement is met. Please fully understand the bonus withdrawal terms before depositing and claiming a bonus.

3.3 Financial Verification

For large withdrawals, first-time withdrawals, or suspicious activity, we may carry out a KYC (Know Your Customer) verification. We may request a copy of your ID or payment documentation.

4. Bonus and Promotion Policy

4.1 Welcome Bonus

New accounts making their first deposit at mm388 can receive a 200% welcome bonus of up to 100,000 Ks. Winnings from the bonus can only be withdrawn after the bonus amount has been wagered 20 times.

Example —

Deposit 20,000 Ks → Bonus 40,000 Ks → Playable balance 60,000 Ks → Wagering required: 40,000 × 20 = 800,000 Ks
Deposit 120,000 Ks → Bonus 100,000 Ks → Playable balance 220,000 Ks → Wagering required: 100,000 × 20 = 2,000,000 Ks

4.2 Game Types Eligible for Bonus Wagering

Bonus wagering can be completed across all game types available on the platform — Slots, Live Casino, football, and Shan Koe Mee. However, we reserve the right to exclude certain games from wagering at our discretion.

4.3 Bonus Abuse

Bonus abuse includes cheating at games, opening multiple accounts, or depositing and withdrawing solely to exploit bonuses. If detected, the bonus and any related winnings may be forfeited and the account may be suspended.

5. Gaming Policy and Fair Play

5.1 Fair Play

mm388 uses SSL encryption and RNG (Random Number Generator) technology to ensure that game outcomes are fair.

5.2 Restrictions

Third-party software (bots, auto-clickers, scripts) may not be used during play.
Match fixing or related arbitrage betting is strictly prohibited.
In the event of a server disconnection, the game result will be determined by the result recorded in our system.

5.3 Football Betting Policy

Odds displayed for football matches may change before kick-off. If a match is suspended, bets already placed will be handled in accordance with our policy. For in-play betting, all decisions are based solely on our data records.

6. VIP Levels and Cashback Policy

mm388 has three VIP levels — Bronze, Silver, and Gold. Each level can be reached based on your play activity.

Bronze — Weekly cashback up to 0.4%
Silver — Weekly cashback up to 0.8%
Gold — Weekly cashback up to 1.2%

Cashback is calculated based on your own play only; play using bonus funds is not counted. Cashback is an automatic service and we reserve the right to adjust, suspend, or cancel it at our discretion.

7. Personal Data Protection

mm388 uses SSL encryption to protect your personal data. Information you provide is used solely to deliver our services and is not shared with third parties without legal basis.

Full details on how personal data is handled can be found in our Privacy Policy.

8. Responsible Gaming Commitment

mm388 takes responsible gaming seriously. Gaming must fit a balanced lifestyle and should be stopped if it causes financial stress.

You can request limits on your gaming (deposit limit, session limit) by contacting us.
If you wish to stop gaming voluntarily, you can request a self-exclusion.
Read more on our Responsible Gaming page.

Only play with money you can afford to lose — that principle is something we firmly stand by.

9. Service Restrictions and Exclusions

9.1 Regional Restrictions

There may be regions where access is not permitted due to legal restrictions. If you access from such a region, we will notify you in advance and may block your access.

9.2 Technical Issues

If a game is interrupted due to server failure, network disconnection, or software error, only the last recorded result in our system will be considered valid, and we are not responsible for any player losses arising from this.

10. Complaints and Decisions

If you have a complaint about our service, you can reach us via 24/7 Live Chat or at [email protected]. We will do our best to respond as quickly as possible and will handle decisions with good judgment and clear intent.

If any part of these terms cannot be resolved by a court or authority, the remaining parts continue to be in effect, as agreed in these terms.

11. Amendments to Terms

mm388 reserves the right to amend these terms at any time without prior notice. Once changes are posted on this page, continued use of the platform means you accept the updated terms. We recommend checking this page regularly.

If you need clarification on anything, you can reach us via 24/7 Live Chat or at [email protected]. mm388 is committed to addressing every reasonable inquiry from our players.

Questions About the Terms

These terms and conditions take effect from the first day you register an account and start playing on the mm388 platform. Each player is considered to have read and accepted these terms at the time of account registration.

Every new account making its first deposit on mm388 can receive a 200% welcome bonus of up to 100,000 Ks. For example — if you deposit 20,000 Ks, you receive a 40,000 Ks bonus and can play with 60,000 Ks in total. Winnings from the bonus can only be withdrawn after completing a 20x wagering requirement on the bonus amount.

Withdrawals are normally completed within 5 to 30 minutes. If KYC verification is required, it may take longer, so you should prepare your identity documents in advance.

No. Deposits and withdrawals must be made using your own payment method only. If this condition is violated, your funds may be frozen and your account will be subject to review.

VIP levels progress from Bronze to Silver and from Silver to Gold based on your playing activity. We review each player's activity regularly and assign the appropriate level. At Gold level, you can receive up to 1.2% cashback per week.

If you want to request self-exclusion, contact us via Live Chat or at [email protected] to arrange the exclusion period. During the self-exclusion period, your account cannot be accessed for play, and deposits and withdrawals will be suspended.

mm388 displays the last updated date on this page. For major changes, we will try to notify you via Live Chat, but we cannot guarantee advance notice. We therefore recommend checking this page regularly.