mm388 Privacy Policy

Introduction — Purpose of This Policy

mm388 ("we", "our", "platform") takes the privacy of every user seriously. This Privacy Policy ("Policy") explains what data we collect, how we store it and how we protect it in connection with accessing mm388.net, creating an account and using our services.

By continuing to use this site you agree to the terms set out in this Policy. If you do not agree, you should stop using the site. If you have any questions about this Policy, you can contact us at [email protected].

We reserve the right to update this Policy at any time. Any changes will be published on the site and the last updated date will be shown at the top of this page.

Types of data we collect

We collect only the data needed to deliver our services properly and to comply with legal requirements.

Data you provide directly

• Your name, date of birth and chosen username
• Email address and contact phone number
• Payment details provided when making Myanmar kyat deposits and withdrawals
• A copy of your national ID or passport provided for your identity verification (KYC)
• Customer service communications — records left in Live Chat, and email correspondence records

Automatically collected data

• IP address and browser type
• Time of access to the website and pages viewed
• Device type and operating system
• Records from cookies and similar tracking technologies
• Gaming records — deposit, withdrawal, and betting history

Purposes for which data is used

The data we collect is used only for the following purposes—

• To process account registration and verification
• To handle deposits, withdrawals, and payments
• To provide football, slots, live casino, Shan Koe Mee, and Esports services
• To carry out fraud prevention and security checks
• Age verification process to confirm the user is 21+
• To provide customer support — resolving issues via Live Chat and email
• To apply responsible gambling limits (including VIP limit requests)
• To confirm compliance with legal requirements
• Data analysis for platform security and service improvement

We do not sell or share your data with third-party advertising companies.

Data sharing and third parties

We work with a limited set of third-party companies that support our services. We share only the minimum data necessary and hold them accountable for data protection. The exceptions where sharing may occur are—

• KBZPay, Wave Money, and AYA Pay service providers required to process payments
• Security and fraud prevention service providers
• When a valid request is received from legal authorities or a court of law
• Website hosting and IT service providers (data protection agreements are in place)

We do not share or sell your data to third parties for advertising purposes under any circumstances.

Cookies and tracking technologies

The mm388 website uses cookies and similar technologies. The purposes of these cookies are—

Essential cookies

Required for the website to function correctly and to maintain your logged-in session. If these cookies are disabled, the website will not work properly.

Functional cookies

Used to remember your language preference and ongoing display settings.

Analytics cookies

Used to analyse which areas of the platform users visit, in order to improve the service.

You can decline cookies through your browser settings. However, please note that disabling essential cookies may limit the functionality of the website.

Data retention and deletion

We retain your data for as long as the service is active and for the period required by law. Once that period has passed—

• Payment records are retained for the period required by law
• Gaming records and financial records are retained for the period needed for fraud prevention and dispute resolution
• Once that period has passed, data is securely deleted or anonymised

To request closure of your account, contact us at [email protected]. Data not required by law will be deleted. Please note in advance that payment and gaming records must be retained for the legally required period.

Data protection technologies

We use a range of technologies to protect your data from unauthorised access, modification, or disclosure—

• SSL (Secure Socket Layer) encryption — data transfers are protected using the HTTPS protocol
• Database encryption — stored information is protected with encryption
• Access control — staff access to data is granted only as needed
• Two-Factor Authentication is available for account login
• Encrypted Firewall and Intrusion Detection System
• Regular Security Audits and Patches

Your Data Rights

As a customer of mm388, you have the following rights—

To exercise any of these rights, please send a request from your account to [email protected]. We will act as quickly as possible. Data that must be retained by law cannot be deleted — if that is the case, we will explain why.

Children's Privacy

mm388 services are intended for persons aged 21+ only. We do not intentionally collect data from anyone under 21. If we discover that we have collected data from a person under 21, we commit to deleting that data immediately.

If you are a parent or guardian and suspect that someone under 21 is using this website, please contact us immediately at [email protected].

Changes to This Policy

This policy may be updated in line with changes to our services or legal requirements. When updates are made—

• The "Last Updated" date at the top of this page will be changed immediately
• For significant changes, customers will be notified via their account
• Logging back in after an update will be taken as acceptance of the new policy

If you are not happy with the changes, you can contact [email protected] or request that your account be closed.

Contact Details

If you have any questions, requests, or complaints regarding this privacy policy, you can reach our support team through the following channels—

mm388 is committed to handling your personal data with respect and transparency. Please read this policy carefully, and do not hesitate to contact us if you have any questions.